WHOLESALE TERMS & CONDITIONS
Our wholesale program offers 50% off select products. The wholesale collection consists of our custom manufactured products.
- Prices are subject to change.
- We do not charge sales tax or additional fees.
- All major credit cards and Paypal are accepted.
- Once your application is processed, you will be able to log in and shop our wholesale collection.
- Our first order minimum is $200 and $100 for a restock. If your order does not meet these minimums, it will be cancelled and fully refunded.
- All orders must include a minimum of 5 per product ordered.
- Wholesale orders may not be combined with ANY other offer.
- Wholesale orders may not use coupon codes. If coupon codes are used, we will CANCEL your order.
- Items must be priced at least MSRP at the time of purchase, sales of our products are not permitted on a regular basis, limited offers only. Failure to comply with rules for sales of our products will result in cancellation of wholesale account. See below for more detail.
- Items must be sold on a secure & privately hosted website or in a privately owned brick & mortar store.
- Items may not be sold on 3rd party websites such as Amazon, Etsy, Ebay, Walmart, etc.
- Original packaging must remain on product when sold.
- Sales: Discounts may never exceed 25% off MSRP. Sales must be clearly marked as a 'limited time offer' with exact dates, never exceeding 1 week. MSRP must be clearly visible.
Shipping cost is automatically calculated at checkout by weight and destination of the order. Choosing the appropriate shipping method is the sole responsibility of the buyer. International orders can take additional time to arrive due to customs/imports/other factors. Consider this when selecting your shipping method. We are not responsible for package delays due to postal service error/international customs.
Returns are not accepted for wholesale orders. If there are any product issues that have occurred during manufacturing and/or shipping, please contact us and we will work on a resolution.
Damages or missing product must be reported within 5 business days of shipment arrival.
Please provide order number and photos including interior AND exterior packaging, shipping label and damaged goods with invoice in view to firstname.lastname@example.org
We are not responsible for damages to goods incurred while shipping to third party customers. When shipping our products, properly package with non-plastic recyclable padding. Violation of our plastic-free shipping practices will result in cancellation of wholesale account.
Please allow 1-2 weeks for us to fulfill your order. You will receive an email with tracking once your order has been shipped. RUSHING ORDERS: Please contact us at email@example.com to see if your order qualifies for rush processing. A 10% charge will be added to rush an order.
Approval for international accounts is limited. International orders are subject to additional importation fees and taxes that may be incurred by their country. Please contact your local customs and import offices prior to placing your order as we are not responsible for additional fees incurred by customs/importation/VAT.
International MSRP pricing: Items must be priced to at least the converted MSRP at the time of purchase rounded up to the nearest dollar. Please contact us if you would like the current MSRP pricing list for your country.
Shipping for international orders can take longer due to customs. Consider this when selecting your shipping method at checkout.
For all other questions, please contact us here: firstname.lastname@example.org
*We reserve the right to terminate your wholesale account if any of these terms are not followed.*